Frequently Asked Questions

Medical Cannabis FAQ’s

What conditions qualify me to be eligible for medical cannabis?

  • Amyotrophic Lateral Sclerosis ALS (Lou Gehrig’s disease)

  • Alzheimer’s disease

  • Anxiety

  • Arnold Chiari malformation

  • Cachexia/wasting syndrome

  • Cancer

  • Causalgia

  • Cerebral Palsy

  • Chronic Inflammatory Demyelinating Polyneuropathy

  • Chronic pain

  • Complex regional pain syndrome

  • Crohn’s Disease

  • Cystic Fibrosis

  • Dystonia

  • Epilepsy

  • Fibromyalgia

  • Fibrous dysplasia

  • Glaucoma

  • Headaches-chronic, migraines

  • Hepatitis C

  • HIV/AIDS

  • Hydrocephalus

  • Hydromyelia

  • Insomnia

  • Interstitial Cystitis

  • Intractable pain

  • Intractable spasticity

  • Irreversible Spinal Cord Injury with Objective Neurological Indication of Intractable Spasticity

  • Lupus

  • Multiple sclerosis

  • Muscular Dystrophy

  • Myasthenia Gravis

  • Myoclonus

  • Nail-patella syndrome

  • Nausea

  • Neurofibromatosis

  • Parkinson’s disease

  • Peripheral neuropathy

  • Persistent muscle spasms

  • Post-surgical back pain with a condition called chronic radiculopathy

  • Post-laminectomy syndrome

  • Posttraumatic Stress Disorder (PTSD)

  • Reflex Sympathetic Dystrophy (RSD)

  • Rheumatoid Arthritis

  • Seizures

  • Severe and persistent muscle spasms

  • Severe arthritis

  • Severe nausea

  • Severe psoriasis and psoriatic arthritis

  • Sickle cell disease

  • Sjogren’s syndrome

  • Spinal cord disease

  • Spinocerebellar Ataxia (SCA)

  • Syringomyelia

  • Tarlov cysts

  • Terminal Illness Requiring End-of-life Care

  • Tourette’s syndrome

  • Traumatic Brain Injury and Post-Concussion Syndrome

  • Ulcerative Colitis

  • Other medical conditions as determined by the clinician

Can I get a medical cannabis card in Virginia?

Effective July 1, 2022 patients will only need the medical certification from a certified medical provider to purchase medical cannabis products. 

Refund Policy

Effective April 10, 2023, our refund policy will change. Full refunds have been provided in the past with appointment cancellations or denials of a medical certification. However, due to a policy change by the payment processor, they will no longer cover processing fees. RVA Telecare will not absorb this cost and full refunds will continue to be provided less this processing fee of 2.9% +.30. 

Did Virginia legalize medical marijuana?

As of July 1, 2020, possession of authorized medical cannabis products by those registered to participate in the state's program is provided explicit statutory legal protection. As of July 1, 2021, medical cannabis in the form of botanical flower is also legal.

When did the law take effect?

The original affirmative defense law was passed in 2015 for intractable epilepsy and expanded in 2018 for any condition recommended by a practitioner. Beginning July 1, 2020, possession of authorized medical cannabis products by those certified to participate in the state's program, are provided explicit statutory legal protection.

How will patients get medical cannabis products?

Once patients are certified, they can go to one of the dispensaries approved by the Code of Virginia. In 2017, Virginia approved a regulatory program for the in-state production of medical cannabis by five providers initially, one per Health Service Area (HSA), who will grow, extract, dispense, and deliver medical cannabis. These licensed providers​ are called “pharmaceutical processors,” and are simply vertically integrated dispensaries. This means one provider will do everything from growth through dispensation on one site. The processor locations are in Richmond, Portsmouth, Manassas, and Bristol. Each of these facilities can provide medical cannabis products.

How do I contact the Board?

Effective January 1, 2024, the Virginia Cannabis Control Authority (CCA) has assumed oversight of the medical cannabis program.

Email: 
info@cca.virginia.gov

Address:
Virginia Cannabis Control Authority
333 E. Franklin St
Suite 200
Richmond, VA 232192

Website:
https://www.cca.virginia.gov/

For more detailed information specific to medical cannabis go to https://www.vanorml.org/.  

Weight Management FAQ’s

GLP-1 Medications:

Semaglutide/Ozempic®/ Wegovy®

GIP GLP1 Medications:

Tirzepatide/ Mounjaro®/ Zepbound™ 

What should I tell my care team before I take these medications?

It is important to inform your care team if you have any of the following conditions:

  • Endocrine tumors (MEN 2) or if someone in your family had these tumors

  • Eye disease or vision problems

  • Gallbladder disease

  • History of depression or mental health disease

  • History of pancreatitis

  • Kidney disease

  • Stomach or intestine problems

  • Suicidal thoughts, plans, or attempt; a previous suicide attempt by you or a family member

  • Thyroid cancer or if someone in your family had thyroid cancer

  • An unusual or allergic reaction to Semaglutide, other medications, foods, dyes, or preservatives

  • If you are pregnant or trying to get pregnant

  • If you are breastfeeding

 

How should I use this medication?

  • Semaglutide and Tirzepatide are injected under the skin. Your healthcare provider will teach you how to prepare and administer the injection.

  • Take the medication exactly as directed on the prescription label. It is typically given once every week (every 7 days).

  • Dispose of used needles and pens in a special sharps container, not in the regular trash can. This medication comes with specific instructions for use. Ask your provider or pharmacist for directions on how to use it and read the information carefully. Don't hesitate to consult your pharmacist or care team if you have any questions.

  • If you believe you have taken too much of this medicine, contact a poison control center or go to the emergency room immediately.

  • Remember, this medicine is only for you. Do not share it with others.

 

What if I miss a dose?

  • If you miss a dose and the next scheduled dose is more than 2 days away, take the missed dose as soon as possible.

  • If you miss a dose and the next scheduled dose is less than 2 days away, do not take the missed dose. Take the next dose at your regular time. Do not take double or extra doses.

  • If you miss your dose for 2 weeks or more, take the next dose at your regular time or contact your care team to discuss how to restart this medication.

 

What may interact with this medication?

  • Insulin and other medications for diabetes may interact with Semaglutide/Tirzepatide.

  • It's important to inform your healthcare provider about all the medicines, herbs, non-prescription drugs, or dietary supplements you use.

  • Please, disclose if you smoke, drink alcohol, or use illegal drugs. Some items may interact with your medicine.

 

What should I watch for while using this medication?

  • Regularly check in with your care team to monitor your progress. It may take some time before you notice the benefits of this medication.

  • Ensure you drink plenty of fluids while taking this medication.

Refund Policy

Effective April 10, 2023, our refund policy will change. Full refunds have been provided in the past with appointment cancellations. However, due to a policy change by the payment processor, processing fees will no longer be covered by them. RVA Telecare will not absorb this cost and full refunds will continue to be provided less this processing fee of 2.9% +.30.